How to return products to Guides n Blanks

To ensure the safe return of any item whether it is faulty, sent to you incorrectly, ordered incorrectly or just unwanted. It is very important that you follow this procedure;

All items MUST be packaged in a padded envelope "Jiffy Bag" or boxed.

All items must be sent back by recorded mail or carrier so that there is traceability.

We can not be held responsible for items that get "lost in the post" or that are returned damaged.

We will refund your postage charges if we are at fault.

If you no longer require an item we will refund you only the cost of the item not the postage charges.

Please ensure that you include your name, address and a contact telephone number and the reason you are returning the item.

Returns should be sent to:

Guides N Blanks
Hopkins & Holloway UK Ltd
Brickyard Lane
STUDLEY
Warwickshire
B80 7EE

This policy in no way affects your statutory rights.