Shopping help

How to order
How to pay
Delivery
Returns policy
Complaints procedure

How to order

When you see a product you like simply type in the quantity you wish to buy and click the 'Buy' button.

You can view 'Your Basket' at any time by clicking the 'Basket' button at the top of the page.

Your Basket page:

You can remove items from your basket by entering a quantity of '0' next to the product and clicking the 'Update' button.

You can change the quantity of each product. Remember to click the 'Update' button.

When you have finished shopping click the 'Place secure order' button.

How to pay

Enter the invoice and delivery details.

Choose how you would like to pay. We accept .

Your details will be kept safe and secure using World Pay's secure payment system.

Check your order details.

Click the 'Go to secure payment' button to continue.

You will be taken to a secure payment page. Check your order and enter payment details.

Enter you credit or debit card details. We accept American Express, Maestro, Mastercard, Solo and Visa.

Click the 'Complete order' button to complete the transaction.

Delivery

There will be an additional charge of £3.50 per delivery for orders within the UK mainland.

For orders outside the UK mainland please contact us on +44 (0)1527 853822 or info@guidesnblanks.com

Orders are typically dispatched within 24 hours of receipt Monday to Friday during business hours of 9am to 5pm.

If you would prefer to collect from our premises please contact us on +44 (0)1527 853822 or info@guidesnblanks.com

Returns policy

If you want to return a product simply send the unused product back to us in the original packaging to:

guidesnblanks.com , Brickyard Lane Industrial Estate, Studley, Warwickshire, B80 7EE.

Complaints procedure

Our customer Services Department is open Monday to Friday, 9am to 5pm (except Bank Holidays). To contact us please call 01527 853822 , send an email to info@guidesnblanks.com or alternatively you may write to us at: guidesnblanks.com, Brickyard Lane Industrial Estate, Studley, Warwickshire, B80 7EE.

If you have a complaint about our services or products please contact Customer Services. All complaints will be dealt with in a fair and confidential manner. It is our policy to acknowledge your complaint within 5 working days and we will endeavour to resolve the dispute within 30 days, keeping you informed along the way.

We welcome any comments which help to improve our services.